Privacy Policy

1. Information We Collect

We may collect:

• Account information such as your name, email address, phone number, and login details
• Profile information including profile photo, role, location, service area, and listings
• Marketplace activity such as orders, messages, delivery details, and uploaded images
• Technical information needed to secure and improve the platform

2. How We Use Information

We use your information to:

• Create and manage accounts
• Operate marketplace and delivery features
• Enable communication between users
• Process orders and logistics activities
• Improve platform security and performance
• Prevent fraud and abuse
• Comply with legal obligations

3. Sharing of Information

We may share information with trusted service providers that help operate Agrovio, including hosting, authentication, storage, messaging, and analytics services.

Certain marketplace information may be visible to other users where necessary, such as:

• listings
• delivery details
• seller profiles
• ratings and reviews

We do not sell personal information.

4. Data Retention

We retain information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain platform security.

Users may request account or data deletion where applicable.

5. Security

We use reasonable technical and organizational measures to protect your information, including secure authentication, encrypted connections, and access controls.

However, no online platform can guarantee complete security.

6. Your Rights

Depending on your location, you may have the right to:

• access your data
• correct inaccurate information
• request deletion
• restrict certain processing activities

You may contact us regarding any privacy-related requests.

7. Children's Privacy

Agrovio is not intended for children below the minimum legal age required in their jurisdiction.

We do not knowingly collect personal information from children.

8. Facebook / Meta Data Deletion

If you signed in using Facebook Login, you may request deletion of your data by removing Agrovio from your Facebook Apps settings or by contacting us directly.

Agrovio supports Meta data deletion requirements and processes deletion requests securely. See Delete Your Data for step-by-step instructions.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last updated” date.

10. Contact

For privacy-related requests or questions, contact:

Email: support@agrovio.online

We currently accept privacy requests by email only.